Shipping & Returns

Free WorldWide Shipping!

We provide Free Worldwide Shipping. The price you see is the final price.

Shipping Time

• Please refer to the brands & regions below. This is an approximate taken time, it may be shorter

Region Production Time Delivery Total
US & Canada 7-10 working days 5 working days 2-3 weeks
*Europe (UK, Scandinavia, Western Europe) 7-10working days 4-7 working days 2-3 weeks
Asia (Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, etc) 5 working days 2-3 working days 1-2 weeks
Australia & New Zealand 7-10 working days 5-8 working days 2-3 weeks
Eastern Europe & South America 7-10working days 5-10 working days 3-4 weeks

* If you have any special request, for instance, you want her to be delivered on Saturdays or particular time on weekdays, or you want to pick her up from the local post office instead. Please leave a note during checkout. Typically, our delivery partner will give you a call to notify you before they arrive at your doorstep.

Shipping Partners

We use FedEx, DHL or UPS. As soon as your doll is ready for shipping, we’ll provide a tracking number so that you can estimate her arrival date and time.

Discreet Packaging

We have years of experience in the adult toy industry. Your privacy is our priority.

We declare the product as a mannequin to protect your privacy. Your doll will be packaged in a brown plain box as below. No one knows what’s in the box except you!

Return and Exchanges

Your Sexy Sex Doll is custom made based on your chosen specifications. We will only accept full refund if only we have receive your refund request within 24 hours upon your request. We perform a quality check on your dolls before we ship to you. Therefore, it’s unlikely any damage or defects occur on your dolls. However, in the event, you receive a defective product. We will provide all the necessary kits to help you fix the item. If the damage is severe, such as the head is broken, please let us know. We may arrange to ship a new item to you, depending on the situation.

If the item is damaged due to improper use, you are not eligible for any exchanges. You must have common sense and take care of the item to avoid any damage to the product.

According to the local Sex Toy Law, any used sex doll will not be accepted for exchange. If you return a used sex doll for whatever reasons, we will immediately destroy the item and you are not eligible to receive an exchange.